One google search for "DisneyWorld" left me so overwhelmed that I was tempted to just paint Mickey Mouse ears on our playground and tell my children that the magical kingdom actually already exists in our own backyard. Unfortunately, my children have spent far too many hours watching the Disney channel that even my three-year olds would never even believe me. Blast. With our oldest at eight years old, it seems like we have put off this trip and the endless kid requests to go long enough but if
they we want to go, we might as well do it right. So I turned to the experts. Two girls and a guy that have all worked at Disney (or "the Mouse" as they affectionately say) for over a decade. Here is my interview with the three mouseketeers that love their jobs, give advice to those who want to work there and what mistakes families can avoid when planning a "dream" vacation. I will refer to them as Mickey, Ariel and Belle to keep their identities to themselves. And because it feels more fun.
1. What attracted you to work for this company?
Mickey- Love the brand, always wanted to work here.
Belle- I grew
up going to Walt Disney World in Florida almost every summer and knew
from a very young age that I wanted to work there some day.
Ariel- I've always loved the
brand. In 5th grade, I would wear a different Mickey shirt to school
every day and all through middle and high school, my reports were always about
Walt Disney. After I did the Walt Disney World College Program in 1997, I knew it was a 'right fit' for
me - I loved it, and have been loving it ever since!
2. Do you envision long term employment with this company? Why or why not?
B- Unless I
decide to move back to Maryland to be closer to family, I can't imagine living
in Florida and not working for the Mouse. So yes, for the forseeable
future.
A-Yes. I started with Disney right out of college and I
could see myself retiring here. I love that you can work in a variety of
different roles, all within the same parent organization. In the last 10 years,
I've had 6 different positions, all in Marketing. It keeps things fresh
and exciting.
M-It's been 12 years, does that qualify for long enough? Yes, I think I'll stick around for awhile, I enjoy my job and it's an interesting brand to work for.
4. What advice would you give to someone who is interested in working for Disney?
A- Disney is selective so be the best at what you do and let your passion
for the job (and the brand!) shine through in every interaction -- from your
cover letter to your resume to your in-person interview. It's sometimes tough
to get your foot in the door, but once you do, there's a lot of opportunity.
B- If I
were talking to a high school student or a college program, the best advice I
could give them would be to participate in the Disney College Program, which is
a great way to learn about the company and gain experience in the hospitality
and entertainment industry. If I were talking to someone already out of
college, I would recommend that they network, network, network! Another key
piece of advice is that Disney likes to hire from within, so, even if you have
to start in an entry-level position in an area that you don't particularly
love, it is still a great way to get your foot in the door and can make finding
a job in an area that you DO love a little easier!
5. Does everyone start their employment at the same position and salary?
A- Hourly employees
in the Parks typically start at the same pay rate, but if you're coming into a
professional role, your title and compensation are determined by your previous
experience.
6. Do you feel that you are compensated fairly?
M- Yes. I'm not being forced to work here every day, I'm aware of what I get paid. (We'd all like to make more money, right?)
B- Monetarily,
no. If I were doing the same type of job outside of Disney, I'd probably make a
lot more money. However, Disney does offer great benefits, especially
healthcare and perks, like free park admission, discounts, free personal &
professional development courses, etc.
7. What is the best part of working for this company?
B- It may sound cheesy, but my favorite part of working for Disney is
knowing that I work for a company that touches the lives of so many people all
over the world. Almost everyone has experienced Disney in some way, shape
or form throughout their life - whether they have visited one of our theme
parks, gone on a Disney Cruise, shopped at their local Disney Store or even
just watched a Disney movie or television show, Disney is a brand that people
have grown up with and can grow old with.
A- It's a brand that I've
loved and admired my whole life; now I get to carry that legacy forward for
future generations and I love that!
M- The people, hands down. They interesting, fun, and very friendly to work with.
8. Do you feel that there are any misconceptions about either working for Disney or Disneyworld itself?
M- I'm sure there are, but I've been treated great by Disney while I've been here. It's a very big company, so I think attending a large university helped me acclimate to a large company culture easier.
B- A
common misconception is that if you work for Disney, you work AT Disney -
people always think I work inside the park...specifically Magic Kingdom® Park
where Cinderella Castle is. Most people don't stop to realize all of the
'behind-the-scenes' work that goes on and how a very large number of Cast
Members work in regular office buildings, work regular 9-5 jobs and get to wear
regular business attire.
A- Some people think Walt Disney World is just for kids. That couldn't
be further from the truth! It's a place where everyone - couples, groups
of friends, multi-generational groups - can come together and just escape from
the craziness of the world for a while. We need that break from reality
now more than ever.
9. What is the biggest mistake families make when visiting Disneyworld?
M- They try to do it all. It's impossible and will make you exhausted! What you should do is get a guidemap and have everyone in the family pick an attraction that is a must do. Make sure you do those, and then just do whatever else you can do during your stay and becomes icing on the cake. Take time to watch a parade, sit and people watch, it's all good at Disney World.
A- Families who try to do
everything in a few days won't enjoy the experience as much as those who simply
let the vacation unfold organically. It's okay to go to the Magic Kingdom
and pick out your top 4 or 5 attractions, have a nice lunch, watch the
fireworks and parade and leave. You don't have to check off every item on
the guidemap - it's way less stressful once you realize that. You can always
come back!
B- One of the biggest mistakes families make when it comes to visiting
Disney is trying to cram too much into a short period of time. To really
experience Disney, especially with young kids, I think you need to plan on at
least 5 days. Too often, parents are anxious to really get their money's worth
and jam-pack every day with visits to multiple parks, waking up at the crack of
dawn and not stopping until the park closes. As you can guess, there are LOTS
of meltdowns at the parks, with cranky, tired kids (and, in turn, cranky,
tired parents)! If you can build in some downtime into your trip, it
really helps everyone have a more enjoyable vacation. When we were younger, my
parents would always plan on taking a break each afternoon, so that we could go
back to the hotel and take naps or just relax at the pool, before heading back
to the parks for the evening. My mom said it was the key to a Disney vacation
with 3 kids!
10. Where are the best places to stay? Best and worst times of year to visit?
B- My all-time favorite resort at Walt Disney World is Disney's Yacht Club
Resort. It is one of our Deluxe properties, so it is on the higher-end of the
price scale, but it is well worth it. The location can't be beat (you can walk
to both Epcot and Disney's Hollywood Studios) and it has the BEST pool on
property!
M- Depends on your budget and needs, but all the Disney Resorts provide a great experience.
A- In the value category, I'm
loving our newest resort, Disney's Art of Animation Resort - it's perfect for larger families or
Disney
animation lovers. Personally, I love Disney's BoardWalk Resort most -- it's a short walk to Epcot and
there's some fun nightlife right outside your hotel. As for when to
visit, there are a few especially great times to come: the 3 weeks in between
Thanksgiving and Christmas, September (when kids have just gone back to
school), basically anytime there's not a lot of families on break at the same
time - holidays, summer and Spring Break are always packed - which probably
won't come as a shock.
11. What is the best way to save money while vacationing there?
A- If you're on a budget, you
can bring in your own food and snacks - many people don't realize that it's
completely allowed. If you've got a family that likes to eat, the Disney Dining Plan is a great
value and worth looking into.
B- If you
stay at a "Deluxe Villa Resort" (which is basically like staying in a
condo), you can take advantage of having a kitchen by eating a few
meals in your room instead of dining out during the entire vacation. Even by
just having breakfast in your room each morning versus buying it at the hotel
food court or at a theme park would help save a lot of money, especially for a
family.
M- There are deals out there, you just have to look for them. You can always bring snacks into the parks to save on food costs, and try to manage expectations for you children. They're going to see a lot of merchandise. So maybe tell them they'll be allowed to pick out a gift at the end of the vacation as a souvenir. Let them look all week, but plan your purchase near the end.
12. What would you say are the absolute must see or must do attractions when visiting?
B- Generally,
if a family has young kids, Magic Kingdom is a must, as that is the
quintessential "Disney" experience. However, all of the theme parks
have a lot for kids of all ages to do. One of my favorites has always been
watching fireworks and the Elecrical Light Parade at Magic Kingdom - in fact,
that is how we would always spend the very last night of our vacation. A
perfect end to a perfect trip! Some of my other fave attractions/shows (in no
particular order) are: Spaceship Earth (Epcot), Pirates of the Caribbean (MK),
Big Thunder Mountain Railroad (MK), Rock 'n Roller Coaster (Disney's Hollywood
Studios), Kilamanjaro Safari (Animal Kingdom), Toy Story Mania (DHS),
IllumiNations (Epcot) and Fanstasmic (DHS).
M- Oh, everyone has their favorites. Classics like Pirates of the Caribbean or the Haunted Mansion are cool. Big Thunder Mountain, Splash Mountain, and Space Mountain are big-thrills that are fun. If you're an adult, you'll want to spend time exploring World Showcase at Epcot. It's just a nice theme park that's different than most, where you can relax and stroll. (Kids don't normally love that until they are older.) The safari at Disney's Animal Kingdom is fantastic and I love The Festival of the Lion King show there too. Plus, you need to plan on watching at least one Fireworks show. Either Wishes at Magic Kingdom Park or IllumiNations at Epcot.
A- That completely depends on
your family, the ages of everyone in your group, whether you're into thrills or
not ... I've got favorites in each Park: New Fantasyland, Pirates of the
Caribbean, and meeting the classic characters at Magic Kingdom; Soarin' and
IllumiNations Reflection of Earth at Epoct; Expedition Everest, The Festival of
the Lion King and Kilimanjaro Safaris (I used to drive those safari trucks!) at
Disney's
Animal Kingdom; and Tower or Terror and Rock 'n' Roller Coaster at Disney's Hollywood Studios (I
like the thrills).
13. Would you recommend doing a dining plan?
B- It can
definitely save you money, especially if you have a big family. Depending on
what plan you purchase, you could get breakfast, lunch, dinner & a snack
each day for about what it would cost to feed a family of four just one meal at
a park. Most people I know purchase the regular Disney Dining Plan, which gives
them one quick-service meal, one table-service meal and one snack per day.
There are also higher/lower options available (i.e all quick-service meals or
all table-service meals).
A- If your family likes to
eat, then yes! If you just like to have one big meal a day, it may not be
for you. You can call 407 W DISNEY to learn about the different options.
M- It does take a lot of guess work out of your vacation. We did this as a family last year, and we loved it.
14. How many mickey mouses circulate the park on any given day?
|
He looks nice enough. I'm still scared. |
A- From day #1, we all learn that there's only ONE Mickey!
15. Just how hot is it in one of those character costumes?
M- I'm confused by this question. They all just wear their clothes. Mickey wears his Tux, Minnie wears her dress. It's just like how you and I get dressed every day.
16. What is your favorite ride? Park? Restaurant?
A- My favorite ride is
probably Soarin', my favorite restaurant right now is O'hana at the Polynesian
Resort (though Beaches and Cream is great if you want something casual and Jiko
is #1 for a nice 'grown-up' dinner).
B- My favorite restaurants on-property include: Narcoossee's (Grand
Floridian), O'Hana (Polynesian), California Grill (Contemporary), Trail's End
(Fort Wilderness), Cape May Cafe (Beach Club Resort), Beaches & Cream
(Yacht Club) and Liberty Tree Tavern (Magic Kingdom). I like to eat!
M- Favorite Park: Epcot
Favorite Ride: Splash Mountain
Restaurant: Le Cellier in Canada in Epcot
17. Best place to go for a grown-up night out?
M- Epcot World Showcase. Sure it closes at 9, but then you can stroll around Disney's BoardWalk Resort and go to Jellyrolls or just enjoy the atmosphere (they're connected.)
A- Downtown Disney - with great dining options, a luxury bowling alley, a movie theater
and more, there's lots to do!
B- Drinks
on the beach at the Polynesian, California Grill or Narcoossee's for dinner and
then live music and dancing at Disney's BoardWalk.
{Note to self: bring a babysitter}
18. Have you ever slept in the castle (is that something people do?)?
B- I've
never even seen the Cinderella Castle Suite in person :( So sad. You cannot
'pay' to stay there, but Disney will sometimes giveaway a 1-night stay to
guests, Cast Members, sweepstakes winners, charities, etc.
19. How long is the ideal stay at Disney?
A- There's no one 'perfect'
amount of time. You could have a great 2-day visit and see the highlights,
or you could stay for a month (and still not see everything!) - every family is
different - how much money and vacation time are you willing to invest?
THAT'S the perfect amount of time!
M- I'd say a week. You can see a lot of stuff and also have a couple of "pool" days or just days to relax.
B- At least
5 days, although I'd recommend 6-7 to really see it all and still have some
downtime to just relax and enjoy the resort.
20. Any other words of wisdom for tourists who want to feel like locals?
A- Talk to Cast Members and
don't be afraid to ask questions or get advice - most Cast Members love to help ... they want
you to have the best possible Disney vacation experience!
M- Manage your expectations, and remember to have fun. You don't have to see everything in order to enjoy Walt DisneyWorld. But experiencing the magic through the eyes of kids is kind of incredible - so don't worry so much about rushing from attraction to attraction - worry about being in the moment. Kids don't know and care what they're missing, but they know fun when they're experiencing it.
So there you have it. Behind the Mouse's ears are pretty squeaky clean and downright adorable.
I will try not to fear planning this vacation. Plus it helps that Belle is a dear friend of mine.
Have any Disney survival tips? Don't be a beast... share them below.
Okay, I'll stop all of the lingo now...